Mastercard has mandated that from 1st March 2018, all Contactless transactions must now be communicated to your acquiring bank for real-time authorisation, regardless of value.
This follows the same process that is already in place for Apple Pay, Android Pay, and for Visa transactions.
This move supports a growing trend towards contactless payments and reducing risk associated with fraud and charge-backs for both card-holders and merchants.
To ensure you are able to comply with Mastercard’s mandate, Verifone will make a configuration change available on its managed service Payment Gateway as follows:
• Test Environment – morning of 14th February 2018.
• Live Environment – morning of 22nd February 2018.
If you accept American Express, the same change will also be implemented for these cards at the same time.
What do you need to do?
1. Check your Chip&Pin terminal is running a compatible software version - see table below.
2. If necessary, upgrade your software version.
3. Download the new configuration to all contactless capable terminals in your estate.
Compatible software versions:
Solution Type Solution Version(s)
VX 820 POS Client / Ocius Sentinel 03.56.19.03 – or later
VX 820 Duet / IP 03.52.01.9154 – or later
VX 820 Ocius RS 03.00.01.9637 – or later
VX 680 Bluetooth / Wi-Fi / GPRS 03.52.01.9154 – or later
You can schedule the configuration download or upgrade your software version at a time that suits you best. Please see the support guides here if you need help with this process.
FAQ
Check Software Version
Upgrade Software
Download New Configuration
Please Note* It is important your device is power-cycled following the update.
If your device or product type is not listed, you have a non-compliant device and will need to upgrade. Contact Us to discuss your options.