Client Helpdesk

Topic: In-store (Wed 28th Aug 2019)

The contact number will be visible on the screen saver of your card machine when it is not being used for taking payments.

Please use this number for all queries: 0333 305 2270

The existing client line is available 7 days a week and provides you with a central point in which you can access the following

Option 1 (Existing Customer)

- Option 1: Card Machine Support
- Option 2: Merchant Bank Support
- Option 3: Payment Gateway & Virtual Terminal Support
- Option 4: PCI DSS
- Option 5: General Enquiries

Your nexpay account manager (Option 5) is available from 9am-5pm, Monday-Friday and can assist with;

- Escalations
- Pricing / Reviews
- New accounts / machines / cancellations
- Updating account details
- PCI support
- Helpful advice

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