Existing Client Service Information
Official Company Statement 07/01/2022
Processing Offline Payments *PAX / Optomany
PAX & Opotomany S800 S900 Update
As of October 15th 2021, the new £100 floor limit allows customers to purchase goods and services up to the value of £100 without having to enter their PIN.
The term floor limit was introduced back in the days when credit card transactions were authorised by phone. Imagine the scenario; a packed shop floor on a Saturday afternoon with customers lined up to pay for goods on their credit or debit cards.
Good hygiene and cleanliness are now more important than ever in companies
Important notice for all business who recommence trading
If you are planning to re-open in June or July, here is some help and guidance on getting back to work and accepting non-contact payments.
NexPay have been working closely with our suppliers with the aim of minimising the impact of COVID-19 on our customers businesses.
This coronavirus statement will outline what we are doing for both our clients and staff.
What is the SumUp 3G?
What is the SumUp Air?
Salon Genius and nexpay's Partnership
What Is a Duplicate Transaction And How May It Affect My Business?
New Card Fees Which Will be Introduced from January 2020 and How They May Affect You.
What factors should be considered before raising a chargeback.
What is a Merchant Management Fee and Why am I Being Charged It?
What is a Code 10 Authorisation Request and When Should I Make One?
What would the practical implications of a cashless society mean to modern day?
What is open banking and why should you care?
Nexpays long lasting relationship with the famous 'Toni and Guy'
Everything you need to know about the costs that come with a merchant account
Technology is moving fast, and we are entering the age of Mobile Pay systems.
The growing trend among a number of modern day shoppers called Google Pay
A guide to one of Plymouth’s premier destinations
What are the main differences between the credit and debit card giants?
Everything that you need to know about card schemes
We support Make-A-Wish Foundation on a monthly basis.
All you need to know about chargeback and what you can do if your business encounters a chargeback fee.
Everything you need to know about Apple Pay
Pandora Jewellery UK Case Study
The Payment Systems Regulator's Role
Currencies Supported For Your Business
Support 7 days a week
Your Merchant Management Portal
What to expect when you switch to us
Increase your eCommerce site and app conversions
What Is The Visa Global Registry of Service Providers?
V1.3 Update to our company policies
Johnson's Of Boston Garden Center Client Testimonial
Great news to reduce costs for retailers who accept international cards
The Champsionships, held at London’s Roehampton Club, has a “now vs. next” theme.
Getting to grips with merchant statements can be daunting...
Strong Customer Authentication is coming in September 2019.
What are the PCI levels?
There are several steps you can take to help prevent fraudulent transactions in your business
"I’m so pleased we chose to partner with Nexpay"
"We have saved an amazing £3,000 this year"
"The implementation was seamless and our experience has been very positive"
Serving as a merchant acquirer can entail a certain amount of risk. However, the acquirer often offsets the risk through using merchant account reserves.
The new integration was quick and efficient
Making the switch over to nexpay was simple, we barely had to lift a finger
Adrenalin Leisure save a staggering £15,000pa with nexpay
Diamond House Dental save an incredible 41% with nexpay
Drake Dental make huge savings!
Through our savings, we can afford to keep our equipment up-to-date to ensure the highest standards
New Payment System Operator takes on regulatory responsibility for cheque and credit clearings.
The new, intimate pre-Wimbledon international tennis event.
Fingerprint scanner cards are currently in trials, if they’re successful we could say goodbye to the traditional chip and PIN
Authorised series of payments taken when a customer gives their credit or debit card details.
The process of checking your sales are accurately reflected in your merchant statements.
Top tips on what you should and shouldn’t do when remotely accessing your POS system.
Managing Director, Sebastian Wood providing his thoughts on the future of the industry
Data breaches have increased over the last year and the cost of these breaches is skyrocketing.
Firewalls are one of your network’s primary success.
Transaction reversal as a form of consumer protection.
A type of bank account that allows businesses to accept payments in multiple ways.
Direct or hosted integration options for an ecommerce website
WIFI, GPRS & Bluetooth Payment Devices
Finding the right countertop solution for your business.
Non-cash payments are on the rise and we become part of the ever-growing tap and go society.
All Contactless transactions must now be communicated to your acquiring bank for real-time authorisation, regardless of value.
What does the second Payment Services Directive (PSD2) mean for merchants?
‘Why are my payments sometimes delayed?’
Shortage of paper receipts are driving prices up by 15% from 1st April 2018
American Express guide to minimise the risk of fraudulent transactions
3D secure a& Masterpass is an authenticated system to help improve online transaction security.
The trend to move away from cash as a means of everyday spending is accelerating with the announcement of two new payment cards that enable users to save and spend forms of wealth other than money.
Virtual terminals are used to process a credit or debit card transactions.
Please ensure your systems are ready ahead of the forthcoming security changes
Secondary card processing if your card machine goes down
Ingenico’s compact, portable and wireless terminals are pocket-sized and have broad connectivity capabilities to accept payments on the go.
Ingenico’s card machines are easily integrated and answer the most demanding needs, allowing merchants to accept all payment means on range of terminals.
nexpay are proud to announce the latest partnership with GPUK.
Dynamic Currency Conversion (DCC), a financial service for overseas customers.
Our Data Protection Registration Details
Digital scammers in the run up to Black Friday, Cyber Monday and Christmas.
Visa have expanded their partnership with leading global specialist in air-claims management company AirRefund.
What happens to card payments when the power goes out?
As of April 2018, Visa will be introducing their VCR programme, Visa Claims Resolution, which will see significant changes to the procedures for chargeback handling.
Ben and Sean have completed their excellent adventure!
The KRACK, Wi-Fi security and what it means.
Companies will be banned from charging fees for using credit and debit cards.
Card Surcharge Q&A
Real time authorisation for all contactless payments as of 14th October 2017
Reasons behind why employees make these decisions which make you PCI DSS non-compliant
Take Five Steps to Protect yourself from Fraud
There are many requirements that businesses fail on for PCI compliance, here are the top 10.
PCI DSS non compliance can cost your business.
Cyber crime is a growing problem and businesses, do you recognise a few of the major cyber security trends?
Start your incident response plan, preserve evidence and contain the breach.
Phishing attacks are becoming increasingly popular and new methods are being developed putting millions of users worldwide at risk.
The PCI Security Council has recently introduced a guide to PCI Scoping and what businesses should secure...
Security patches - a sign that vulnerabilities have been found
Without a doubt, new and emerging wearable payments are changing the way we spend.
New regulations mean higher penalties if there's a breach in your business.
How do you choose your passwords?
Criminals take advantage of employees to gain access to data, do your employee's know the warning signs?
Are you PCI DSS compliant? If not, do you know about the non compliance fees?
Choice marketing partners with nexpay.
LDC Buying Group organise supplier deals for members to take advantage of
Money Laundering Regulation Update 2017 - The UK Government has opened its consultation on new rules on anti-money laundering, which are to come into force in June 2017
nexpay support local duo cycling up four mountains, five climbs - reaching 76,000 feet!
LMC Buying Group organise supplier deals for its members to take advantage of and save money by being part of a network instead of being viewed as an individual.
Misinformation, false promises, and fake news lurk behind every clickbait headline and questionable link.
Free Lucozade bottles with a contactless chip at the base are being handed out at Oxford Circus station
Through sponsoring Shine’s Virtual Balloon Race, nexpay can help support those affected by spina bifida and hydrocephalus
Simple steps to managing a data breach in your business.
Becoming compliant should be a priority to your business!
Top 5 Tips to boost your physical security.
What is PCI DSS and why do i need to do it?
Ian Eyles, Director of European Business for Security Metrics has formally invited nexpay to join Security Metrics Advisory Council.
Extra Protection against fraudulent transactions with the Bad Buyer Checker
5 Top Tips to Maximise Sales over Black Friday & Cyber Monday